Privacy Policy

Your Privacy is Our Policy

Your privacy is important to Sibu Sura Chocolates (referred to herein as the “Company”). This Privacy Policy (the “Privacy Policy”) describes how Sibu Sura Chocolates collects, uses, discloses, transfers and stores information that you, the user (“You”) submit through http://sibusura.com/ (the “Website”). Please take a moment to familiarize Yourself with this Privacy Policy before you use the Website or place any orders through the Website.

Collection and Use of Credit Card Data and Other Personal Information

Sibu Sura Chocolates may request and collect Personal Information from You any time You contact the Company, including at the time You place an order to purchase products through the Website. “Personal Information” may include your name, phone number, address, email address, any other information that can be used to uniquely identify or contact You, and your credit card, debit card, payment account or other billing information that You submit in connection with an order for purchase.

The Company will not actively seek out or investigate Your Personal Information, unless it is necessary to do so in order to pursue a claim against You. Generally speaking, Sibu Sura Chocolates will only obtain and retain such Personal Information as You submit through the Website or communications between You and the Company, and as may be shared by third- party service providers, such as shipping, credit card and billing companies.

We may use Your Personal Information as follows:

  • To process and fulfill purchase orders that You submit through the Website;
  • To keep You informed about the Company’s product offerings, and to help improve the Company’s products, service, Website content, and advertising;
  • For other internal purposes such as auditing, record keeping and data analysis;
  • If You submit to enter into any drawing, sweepstake, contest or similar promotion, to administer and carry out such promotion in accordance with its terms; and
  • To comply with any and all applicable laws, rules and regulations.

If You do not wish to receive communications from Sibu Sura Chocolates not specifically associated with Your orders for purchase of product, You may opt out of receiving such communications by emailing info@sibusura.com, subject line: “Opt Out of Promotional Communications”.

Collection and Use of Non-Personal Information

Sibu Sura Chocolates may also collect non-personal information from or relating to You in connection with Your use of the Website. Such non-personal information may include, but will not necessarily be limited to: activities on the Website; Internet surfing habits and tendencies; and, geographic location identifiers, such as time zone, zip code and area code. The Company may use, transfer and disclose non-personal information for any purpose.

Use of Cookies and other Tracking Technologies

The Website and Company advertisements may employ “cookies” and other technologies to help the Company understand user behavior, track visits to the Website, and measure the effectiveness of advertisements and promotional campaigns. Similar to most other websites, the Website may gather certain information automatically and store it in log files. Such automatically-stored information may include Internet Protocol (IP) addresses, browser type, Internet service provider (ISP), referring and exit pages, time and date stamps, and clickstream data. Information and data collected using these technologies is considered non-personal information for purposes of this Privacy Policy, except to the extent that any such information can be used for unique personal identification. You may be able to disable cookies through the preferences or options specifications in Your web browser.

Protection of Personal Information

The Company takes certain precautionary measures in its ordinary business operations to maintain the confidentiality of your Personal Information. Such measures include limitations on access, use of password protection and utilization of antivirus scanning software. While the Company endeavors to maintain commercially reasonable efforts to protect Your Personal Information, it, like any other company, is not able to guarantee that Your Personal Information will be free from unintended disclosure and misappropriation. If the Company discovers an event pursuant to which the confidentiality of Your Personal Information has been compromised, it will inform You of such event, but it will not be liable for any loss or damage you incur as a result thereof.

Access to Personal Information

Upon request, Sibu Sura Chocolates will inform you by email of Your Personal Information within its possession. If not required to retain Your Personal Information by law or for legitimate business purposes, upon request the Company will delete Your Personal Information in its possession at the time of such request; provided, however, that the Company will not be obligated to honor or process requests that are unreasonably repetitive, require disproportionate technical effort, are extremely impractical, jeopardize the privacy of others, or that seek deletion of Personal Information that is publicly available through any source.

Disclosure to Service Providers

As noted above, Sibu Sura Chocolates may share Personal Information with third-party service providers such as credit card, billing, fulfillment and delivery companies involved in processing and fulfilling orders for products that You place through the Website. Your Personal Information will only be shared with these service providers in connection with and to the extent necessary to process and fulfill Your orders.

Disclosure to Other Third Parties

As noted above, Sibu Sura Chocolates may under certain circumstances be required by law, rule, regulation, legal process or request from governmental authority to disclose Your Personal Information. The Company will disclose Your Personal Information to the extent it is required to do so pursuant to the foregoing authorities. The Company may also disclose Your Personal Information if we reasonably deem it necessary to do so for national security, law enforcement or interests of public importance. In the event that the Company (or any interest therein) is sold, transferred, merged or reorganized, Your Personal Information may be disclosed and transferred to the acquiring parties and/or their authorized representatives.

Minors

Sibu Sura Chocolates does not knowingly collect Personal Information from minors under eighteen (18) years of age. If Sibu Sura Chocolates learns that it has collected Personal Information of a minor under the age of 18 it will take reasonable steps to promptly delete such information. You may email Sibu Sura Chocolates at info@sibusura.com to request deletion of Personal Information pertaining to a minor.

Links and Third-Party Services

Sibu Sura Chocolates has no control over and is not responsible for the data collection, data sharing or privacy policies of any websites other than the Website. Links to or from the Website involving third-party websites do not constitute, represent or imply the Company’s sponsorship, endorsement, adoption or approval of any third-party websites’ practices, policies or procedures.

Modification of Privacy Policy

Sibu Sura Chocolates may, in its sole discretion, change, modify, add, or delete provisions of this Privacy Policy and its privacy practices from time to time. In the event of any change or changes to this Privacy Policy, the revised Privacy Policy will be posted on this page of the Website. Your continued use of the Website after any such changes will constitute Your acceptance of the new Privacy Policy.

Contact Information

Questions concerning this Privacy Policy should be directed to Sibu Sura Chocolates at info@sibusura.com or 308 Main Street, Myersville, MD 21773.